Common Questions

What is Urgent Care Medicine?
The urgent care specialty is a comparatively new hybrid in the field of ambulatory (outpatient) medicine and is part of a growing trend in this country for healthcare providers to offer more affordable alternatives to crowded hospital settings by meeting patient demands of convenience and efficiency, while delivering safer, higher quality medical care.

Our urgent care facility is open seven days a week with convenient daytime and evening hours for patients seeking immediate treatment for minor illnesses and injuries as well as a wide variety of diagnostic and screening services including basic lab and x-rays.

In our urgent care center, patients can be seen and treated, often in less than an hour, for injuries like minor lacerations, sprains, simple fractures, animal bites, sports injuries and other discomforts like sore throats, earaches, asthma attacks, migraines, urinary tract infections or the flu. You do not need an appointment to use Owl Now Urgent Care.

Most, if not all, of our services are offered at a dramatic savings to patients, employers, insurance companies and other healthcare consumers over the costs of hospital emergency departments or hospital-based “fast-track” services.

What's in an Urgent Care Center?

Our urgent care center differs from a typical primary care physician’s office in that it has procedure rooms for stitching lacerations and splinting bone fractures, a radiology department for X-ray services and other diagnostic imaging equipment, and a laboratory for on-site lab tests like quick strep tests, pregnancy tests, tetanus shots, cholesterol tests, and other blood work. We provide breathing treatments, high blood pressure stabilization, ear lavage, and IV therapy. We also complete DOT physicals and other examination services.

Our urgent care center also offers on-the-job injury services to surrounding businesses and industries, hotels, restaurants and office buildings. We provide a wide range of occupational medicine services, including pre-employment physicals, drug screens, and Workers’ Comp Back-to-Work programs.

In short, we are ER professionals in a private setting. Although we can stabilize many illnesses, such as diabetes, asthma, hypertension and other diseases of aging, our urgent care facility is not designed to provide long-term management of them.

We have two locations to serve you:

Urgent Care in Lakeland, FL

Urgent Care in Winter Haven, FL

What can I expect at Owl Now Urgent Care?
Owl Now Urgent Care is staffed with a highly qualified team of licensed physicians, physician assistants and nurse practitioners. Most physicians are board certified in Emergency Medicine or Family Practice Medicine and have many years of training and experience in dealing with a wide range of health problems. Our physicians and our physician extenders are dedicated to providing you with excellent medical care in a caring, respectful manner.
What forms of insurance and payment do you accept?
We offer reasonable clinic rates. We accept most health plans, cash and major credit cards. Payment of fees is due on the date that service is provided. We make every effort to be a participating provider with as many insurance carriers as possible. Even when we are not contracted with your insurance carrier, we’ll still see you and provide you with the necessary paperwork to return to your insurance carrier for reimbursement. For a list of accepted insurance plans, please click here.

Work-related Injuries: If your illness or injury did arise out of or occurred in the course of your employment, you should provide this information to the front desk staff at the time of your first visit to initiate billing of your Workers’ Compensation carrier.

Will my insurance cover my services at Owl Now Urgent Care?
We are providers for Blue Cross/Blue Shield, United Healthcare, Aetna, Cigna, Vista, Humana, Beechstreet, and most other major insurance companies. Even when we are not contracted with your insurance carrier, we’ll still see you and provide you with the necessary paperwork to return to your insurance carrier for reimbursement. For a list of accepted insurance plans, click here or call us at 863-644-7337 (Lakeland) or 863-299-2630 (Winter Haven).
Owl now is the best! Just recently I had a stomach virus and was very nauseous, I went to them and they were able to help the nausea go away for the time being. They put me on a food plan that would be easy on my stomach and gave me a form that had all the information just in case I forgot! Such friendly staff also!

Lakeland, FL